Privacy Policy

1. Information We Collect

2. How We Use Information

We use information to operate, maintain, and improve the Service, including to:

• Create and manage accounts
• Provide features such as analysis, citation tracking, and generated content
• Process subscriptions and prevent fraud
• Provide customer support and respond to requests
• Monitor usage, troubleshoot issues, and improve performance
• Send service-related messages (e.g., confirmations, security notices, and policy updates)

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. With vendors that help us run the Service (e.g., hosting, analytics, customer support, and payments).
• Legal and safety. If required by law, or to protect the rights, safety, and security of Citewave, our users, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, where information may be transferred as part of that transaction.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; some features may not function properly without cookies.

5. Data Retention

We retain personal information for as long as necessary to provide the Service and for legitimate business purposes such as compliance, dispute resolution, and enforcement of our agreements.

If you cancel your subscription or your account becomes inactive, we may delete or permanently anonymize your data after a period of time, subject to applicable law. You are responsible for exporting or backing up your data prior to cancellation.

6. Security

We use reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information. You may also object to or restrict certain processing.

To request to exercise these rights, simply contact us.

8. International Data Transfers

If you access the Service from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate. By using the Service, you consent to these transfers, subject to applicable law.

9. Children’s Privacy

The Service is not directed to children under the age of digital consent in your jurisdiction, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by updating the “Last Updated” date and, where appropriate, by additional means such as email or in-product notifications.

11. Contact Us

If you have questions about this Privacy Policy, contact us at founders@citewave.com or through our contact form.

Citewave is operated by STBLE, Inc.